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SMS Terms and Conditions

  1. Consent for SMS Communications
    Upon granting consent to receive SMS communications from our company, please be assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes.SMS consent and phone numbers are not shared with any third parties/affiliates for marketing purposes.

  2. Types of SMS Communications
    After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:

    • Updates related to orders, deliveries, or other relevant information.

    • Replies to catering inquiries or catering hall inquiries.

    • Alerts for special occasion and holiday deals.

  3. Standard Messaging Disclosures

    • To opt out of SMS communications, simply reply with "STOP."

    • For assistance or inquiries, reply with "HELP."

    • Message and data rates may apply

  4. Sample response for "HELP" reply:
    "For further assistance, please visit our website at https://www.eastcoastcatering.com/ or contact us at 201-225-8195."

  5. Message Frequency
    You may receive approximately 1-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication

Opt-In Method:

You may opt-in to receive SMS messages from East Coast Catering and Cafe in the following ways:​

  • By submitting an online form

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Privacy Policy

SMS consent and phone numbers are not shared with any third parties/affiliates for marketing purposes.

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East Coast Catering and Cafe values the privacy of individuals who use our website and any of our services. This privacy policy explains how we collect, use, and disclose personal information from users of our Services.  By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.  Beyond this Privacy Policy, your use of our Services is also subject to our Terms of Service.

Information We Collect

We may collect a variety of personal information from or about you or your devices from various sources, as described below.

 

A. Information You Provide to Us

Placing an Order.  We collect the personal information you provide to us when you use our Services.  For example, when you place an order with a restaurant through our Services, we will collect your personal information, including your name, phone number, email address, address, and any other information you provide, including details of your order and delivery instructions.  If you are a member of a restaurant’s loyalty program, we will collect the personal information you provide to us in connection with your membership.  If you leave feedback for the restaurant or driver, we will collect the personal information you include in your feedback.

Making a Payment.  When you place an order with a restaurant through our Services, your credit card information, billing information, and any other financial information necessary to complete your purchase (“Payment Information”) is processed by our third-party payment processor, and we do not collect, store, or process your Payment Information.  For more information.

Communications.  If you contact us directly, we may receive additional personal information about you.  If you subscribe to our marketing communications, we will receive your name, email address, phone number, and order history.

 

B. Personal Information We Receive from Third Parties

Restaurants.  If you have placed an order with a restaurant through our Services, we will receive information regarding your order history from the restaurant.

Partners.  We may receive personal information about you from third parties such as data or marketing partners and combine it with other personal information we have about you.

 

How We Share the Personal Information We Collect

We do not share or otherwise disclose personal information we collect from or about you except as described below or otherwise disclosed to you at the time of the collection.

Fulfilling your Order.  When you place an order with a restaurant through our Services, we will share your personal information with the restaurant from which you ordered.  If you place an order for delivery, we will also share your personal information with delivery drivers.

Resolving Disputes.  If you have an issue with an order placed through our Services and you contact us for support, we may share your personal information with the restaurant or driver to attempt to resolve your issue.

Vendors and Service Providers.  We may share any personal information we receive with vendors and service providers retained in connection with the provision of our Services.

Marketing.  We do not rent, sell, or share personal information about you with nonaffiliated companies for their direct marketing purposes unless we have your permission.

Analytics Partners.  We may use analytics services such as Google Analytics to collect and process certain analytics data.  These services may also collect information about your use of other websites, apps, and online resources.

As Required by Law and Similar Disclosures.  We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.

Consent.  We may also disclose your personal information with your permission.

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